Terms & Condition

Welcome to Softshield Technologies. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using our services.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy. If you do not agree to these terms, you must not use our services.

2. Services Provided

Softshield Technologies provides comprehensive IT solutions, including but not limited to data protection, network security, reliable backups, and expert support. The scope, nature, and limitations of these services will be detailed in your specific service agreement with us.

3. User Responsibilities

  • Account Information: You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Compliance with Laws: You agree to use our services only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.
  • Prohibited Activities: You agree not to engage in activities that include, but are not limited to:
    • Attempting to gain unauthorized access to our services or systems.
    • Engaging in fraudulent activities or transmitting viruses, malware, or other harmful software.
    • Violating the rights of others, including intellectual property rights and privacy rights.
    • Using our services to transmit unlawful, defamatory, or otherwise objectionable content.

4. Data Protection and Privacy

We prioritize the protection of your personal and business data. Our practices regarding the collection, use, and disclosure of your data are outlined in our Privacy Policy. By using our services, you consent to the practices described in our Privacy Policy.

5. Intellectual Property

All content, materials, and software provided by Softshield Technologies, including but not limited to text, graphics, logos, and code, are the intellectual property of Softshield Technologies or its licensors and are protected by applicable intellectual property laws. You agree not to use, reproduce, distribute, or create derivative works from any content without express written permission from us.

6. Service Availability and Maintenance

We strive to provide uninterrupted access to our services; however, we do not guarantee continuous, error-free operation of our services. We may need to perform maintenance, upgrades, or repairs, which may result in temporary service interruptions. We will endeavor to provide advance notice of any planned disruptions.

7. Warranties and Disclaimers

Softshield Technologies provides its services "as is" and "as available," without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will meet your requirements or that the operation of our services will be uninterrupted or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, Softshield Technologies, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our services.
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our services by any third party.

9. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. We will notify you of any changes by posting the updated Terms & Conditions on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

10. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, for conduct that we believe violates these Terms & Conditions, is harmful to other users of our services, or us, or third parties, or for any other reason.

11. Governing Law

These Terms & Conditions and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the jurisdiction in which Softshield Technologies is headquartered, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms & Conditions or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to submit to the jurisdiction of such arbitration.

13. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. Thank you for choosing Softshield Technologies for your IT and security needs.